Returns Policy
We offer a 100% Money Back Guarenteed!
If you accidentally purchased the wrong item or just changed your mind and want to return your product, please review the following terms and conditions for returns. All returns or exchanges must be reported within 30 days of receiving the items.
We are happy to assist customers who wish to return or exchange products purchased from our store.
⦁ All items must be returned within 30 days of the buyer receiving them.
⦁ Returns must be in the original packaging without any damage or use to the internal box or parts.
⦁ Proof of purchase must be provided.
⦁ We offer a full refund of the product (credit card and courier fee’s not included). Delivery to our warehouse also not included.
⦁ Only the original buyer/business of the item is eligible for returns.
⦁ Refund will be given once all these criterias are checked properly.
Turbo Diesel Solutions reserves the right to deny your return for the following reasons:
⦁ If the time exceeds the 30 days.
⦁ Damaging the product through misuse.
⦁ If you are not the original purchaser, you do not have the right to return it.
Additional information:
⦁ Refunds will be issued via bank transfer or Stripe (original or return postage costs will not be refunded) this could take a few business days..
⦁ For exchanges with other parts, there may be a price difference between the two products.
⦁ Refunds or exchanges can only be processed once we physically receive the returned item, not before. Unless this is approved by us in advance.
⦁ If the product was used in any way or shows damage of usage, there will be no refund and the product will be sent back (buyers cost)